Claims Information Report a Claim Click here to use our online claim report form Here's how to report a claim, and what to expect:

• When you report your claim, all our carriers offer 24 HR toll-free reporting 365 days a year.
• You can report your claim and get immediate answers for all your concerns.
• A claims representative will contact you - generally within 24 hours of reporting your claim to answer your questions and schedule an inspection of your vehicle or property. Be sure to discuss any questions you have about deductibles, what's covered or the repairs with your claims rep at this time.
• For auto claims, the adjuster will inspect your vehicle's damage at "your" convenience. No need to drive all over town to various claim centers or collision shops for "three estimates".
• Your vehicle can be taken to the repair shop of your choosing. If you require assistance in selecting a repair shop we can suggest one for you.
• If you need a rental car and your policy covers one, your claims representative can make arrangements for a rental. Keep in mind that rental reimbursement varies based on policy coverages and accident circumstances.
• If you use a carrier suggested repair shop, you'll get a Lifetime Guarantee on the repairs, which is valid for as long as you own or lease the car.
• The adjuster will keep you informed about your claim by periodically checking the status of repairs and addressing any further issues, such as additional damage, supplemental payments or changes to the expected completion date.

The claim should be settled quickly, fairly, and accurately so you can move on with your life.

Note: all links open a new window and go to www.iii.org.

Claim Numbers

As a Towne Centre Insurance personal insurance policy holder you have the option of contacting Towne Centre Insurance during business hours (541-476-3311) or directly contact your carrier below 24 hours a day.

Additional Insurance Provider Claim Numbers